Privacy Policy
All references to “MoPA” in these Terms and Conditions are to “Museum of Play and Art”, which is the promoted company name for both Production Ventures Pty Ltd, ABN 89 633 353 367, trading as Museum of Play and Art Geelong” at 51 McKillop Street, Geelong 3220, Victoria, Australia, and Museum of Play and Art Melbourne Pty Ltd, ABN 29 650 800 892, trading as “Museum of Play and Art Melbourne” at 247 Bay Road, Sandringham 3192, Victoria, Australia.
MoPA is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including by telephone, by email, via our website www.museumofplayandart.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our guests, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
MoPA will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at one of the addresses listed the top of this page, by emailing bookings@museumofplayandart.com.au, or by calling 1800 006 672.
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Socials
$100 off MoPA Parties! WOOHOO!! 🥳
MoPA turned 6 years old this week and we decided that instead of throwing a party for ourselves to celebrate, it feels muuuuch nicer to help YOU have a party at MoPA instead!
Here’s how it works:
❤️ You can book the party for any date this year, so long as the booking is placed this week
❤️ $100 discount will be applied at the checkout when you use the discount code LOVE2PARTY
❤️ If you need to move the party date 6-8 weeks prior to when it’s booked for, just give us a call - we’ll shuffle it around for you, no problems at all!
IT’S TIME TO PAR-TAY!!!! 🕺🍾🔥
THIS JUST IN: MoPA UNLIMITED!! As of TODAY our Memberships provide unlimited access to EVERY Museum, ALL year ‘round!! WHOA!!
Think play dates, think meet ups, think weekly routines, think rainy days… All year around, at all our Museums. Huge value. 2026 SORTED!!
MoPA Geelong: YEP!
MoPA Sandy: YOU BET!
MoPA Thommo: ERR’ DAY!
MoPA Nunawading: YEEHAH!
MoPA Adelaide: LET’S FIFO BABY!
x MoPA
“We learn through free play, through imaginary play”
“If you are going to be creative, you must be in a state of play” 🙏❤️🕺
Yep. It’s official — STICKER SUNNIES is our most popular activation ever!! And the best bit? It runs for 5 five FIVE more weeks; right up until the end of FEB. AND YES Grandparents are free for this entire summer season too. So… Yeah… Just sayin’… You do NOT wanna miss this!! xx 😘
Until FEB 27, Grandparents are FREE at MoPA!!
Why? Because we are celebrating these special humans and the priceless role they play in our children’s development. You ROCK Yaya, and Bubbe, Babushka, Nonnie, Nana, Gran, and おじい 5₺h, Mimi, Meemaw, Nene, Gigi, Glam, Pa, Zayde, Pop, Babu, 4743, and Grandad, Gramps, Abuel; we’ll see you all soon!! 🕺🥳😍
FREE Sunnies!! Whoa… Do. NOT. Miss. This!
Every lil’ munchkin that visits MoPA this summer is invited to sticker-up and take-home their very own pair of personalised sunnies. One of our most popular ever activations - so so so so cute!! 😎❤️
Grandparents are FREE… Right NOW!!!
QUICK. Call Mum & Dad. Right NOW!!!
Each year we celebrate our wisest, most patient, and most awesomely unconditionally loving family members of all - our dear grandparents!! And we call this special celebration FOREVER YOUNG. (And Yes, our own folks help us name the celebration 🤣)
To celebrate these special humans, we welcome them to the Museum any time and any day, for FREE. No special codes or passwords are required — you’ll see in the checkout that adding grandparents tickets to your booking shows a $0 price. Simple as that.
At this time of year in particular, during these extended holiday breaks and the grown ups ‘return to work’ period into February, we know how many grandparents are chipping in to help juggle family life; but one great example of the integral role our grandparents can play in the family unit. And we hope all our wisest family members take full advantage of this special time of year.
Ok. So this is happening. All grandparents tickets FREE - right NOW… And right up until February 27th. Yeehah!!
We are soOoOoO proud of our partnership with MacKillop Family Services (MFS). The beautiful families from the MFS Foster Care Community all enjoy free access to our Museum’s all year around and our team have formed some really special friendships with the children and carers that frequent our network of Museums. Some of the most precious memories our team have made in 2025 have been these special interactions.
This year, some our educators also volunteered their time to support the annual gift appeal, and throughout the uber busy school holiday period we have been collecting donations to help support the huge array of foster care services provided by the MFS community.
Meeting the families from this community and hearing their stories is one of the most humbling experiences you will ever have. Just so much ❤️ packed into one small organisation.
If you’re in a position to help, in any capacity, you won’t regret reaching out to learn more.
Dear @mackillopfamilyservices , from our team to yours, we wish you a safe and happy year ahead full of immeasurable impact on one part of our community here in Australia that needs it the most. You are truly incredible people, and an inspiration to us all.
xx MoPA 😍
